It is incumbent upon you,

the User/Sender, the once using the iBoxt App and iBoxt services to ensure that all items scheduled for transport through the iBoxt app, services, or platform are properly prepared, accessible, and ready for pickup at the designated time. As a User/Sender on the iBoxt platform, you are solely responsible for ensuring that all information provided through your account is accurate, complete, and up to date, including contact details, pickup and delivery locations, and item accuracy descriptions at the time of the transport. You must ensure that all items scheduled for transport are properly prepared, securely packed, and ready for pickup at the designated time. Do not request or schedule a transport until your item is fully packed and accessible for immediate transport. By using The iBoxt app and iBoxt Services, you acknowledge and agree that site fees and additional surcharges may apply to your transactions, and that these fees are subject to change. You are responsible for reviewing and understanding all applicable pricing, fees, and surcharges set by the iBoxt app prior to confirming any transport request. iBoxt is not a party to any issues that may arise between you and any transporter, and you are responsible for any taxes, tolls, duties, or additional charges associated with your use of the platform. Failure to comply with these responsibilities may result in delays, additional charges, or cancellation of your transport request.