IT IS INCUMBENT UPON YOU,

The User/Sender, to solely take responsibility for ensuring that all items scheduled for transport through the iBoxt platform are fully prepared, properly packed, and ready for immediate pickup at the time of the scheduled or on-demand request. Items must be accessible, secured for transport, and in a condition suitable for immediate handoff for the transporter. You agree not to request an on-demand pickup or schedule a transport unless the item is completely ready for pickup. Delays, cancellations, or additional fees resulting from unprepared items will be the responsibility of the User/Sender. iBoxt and its transporters are not liable for issues arising from improperly prepared or inaccessible items.